LightReach Installer Support

PR: Resolving Over Voltage (OV) Issues

Brian - PLR Platform Ops

Maurizio - PLR Platform Ops

Mare - PLR Platform Ops

Pre-Install and Installation guidelines for the Main Line program

PR: Operations

PR: Eligible Sites

Guidelines for electrical conditions and required adders to ensure safe, compliant installations in Puerto Rico projects

PR: Electrical Conditions

Detailing our current Solar/Hew Homes AVL, as well as details on key hardware concepts and requirements. As of Latest Update 12/30/25. Calculator is live for admin users in the portal.

Solar Energy Plan: AVL & All Things Hardware

Solar Energy Plan: Submitting for M1 & M2 Milestones

This article consolidates manufacturer install guides and tech briefs for AVL listed inverter & Battery manufacturers.

Solar Energy Plan: Inverter & Battery Manufacturer Guides

This article outlines Tesla Mid-Circuit Interrupter (MCI) requirements when using Tesla inverter, Powerwall+ & Powerwall 3.

Solar Energy Plan: Tesla MCI, String, & Design Requirements

Sai - LR QC

Getting Started: Key Operations Guides

Guide to the key design requirements to ensure project approval in Puerto Rico

PR: Design Deliverables

PR: Installation (M1) Photo Requirements

Installer reference for inverter and battery setups, including manufacturer guides, monitoring configs, and common issues.

PR: Inverter and Battery Resources

Guide to submitting PV and battery monitoring IDs and setting up portal access at M1 for the Puerto Rico program.

PR: Monitoring & Portal Access Requirements

Full breakdown of everything LightReach reviews

Solar Energy Plan: Installation (M1) Checklist

Solar Energy Plan: Design Package | Inputs and Deliverables

Andrew C - PLR Platform Ops

Installation (M1)

PR: Activation Milestone (M2) - Essentials & Best Practices

PR: Monitoring Data Examples

Activation (M2)

LightReach Energy Plans

LightReach New Homes

LightReach Comfort Plans

LightReach New Communities

LightReach Energy Backup

Knowledge Bases

Newsfeed

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.