When adding information to the accounts section before M1 Submission, provide the monitoring site ID for the PV system and battery (if applicable) for all Installation M1 submissions.
The monitoring ID is going to be the alpha numeric string in the web address of pwrFleet, and is created from the manufacturer's monitoring site, after the site is commissioned.
This information needs to be copied and pasted into the Monitoring ID field below in the accounts page, for both the Inverter and the Battery.
Figure 1 - this is a correct depiction of how the information should be entered to enable site monitoring.
Figure 2 - This is incorrect and will not enable LightReach monitoring of the system.
Step 1: Enter Site Details
During registration, Installer can assign TPO as the OWNER.
If System Owner = TPO, the installer will have EDIT access by default (as they are creating the site), & the TPO will be the OWNER. The TPO can adjust Installer access at any point following site creation
Note: An existing company association must exist between the INSTALLER COMPANY & TPO COMPANY, before TPO ownership can be defined.
If System Owner = Homeowner, the installer will have ADMIN access by default (as they are creating the site). ADMINs can share site access with other companies as required.
Step 2: Enter Site Contact
As before, user must input homeowner contact details
These details will be used to create the homeowners PWRview account
Step 3: [Optional] Register System
The user will have the option to register a system to the site during site creation OR register the system later If installing a system later, this will be possible from any site-level page in PWRfleet (see below)
The below will be visible on all site-level pages of an empty site:
Once the site is complete, users may;
“Share Site” - this will open the Site Access page, where users can share access with associated companies
“Configure Site Info” - this will open the Site Details page, where users can add notes, add expected production, etc.
Viewing Site List
Installer View | TPO View |
Once site is complete, it will appear in the installers site list as an empty site | If the site is TPO owned, the site will also appear in the TPO’s site list. |
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Once the empty site is created, equipment may be added from any site-level page (see below)
Note: The TPO or Installer can add equipment to the empty site. However, the installer company MUST have EDITOR, ADMIN or OWNER access to add equipment to a site.
View Site Ownership via Site Details
TPO Owned | Homeowner Owned |
On the Site Details age, Owner Information will now be visible if the site is TPO owned | If the site is owned by the homeowner, there will be no changes to this page; |
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View / Edit Ownership via Site Access
Support Users | Installer Users |
On the Site Details age, System Owner Information will now be visible if the site is TPO owned.
| Ownership is read-only for all Installers. |
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Note: Similar to site sharing, Ownership may only be assigned to companies with an existing Company Association. New Associations may be made from the “Company Details” page.
To prevent the creation of duplicate sites with the same address, PWRfleet will prompt users after Step 1 of the Add Site flow, that a duplicate site exits.
This only includes duplicate addresses within the installers fleet
Users may choose to;
Open a new tab to view the existing site(s)
Cancel site creation
Proceed with site creation, despite the duplicate
Go back & edit the site the are creating
Delete Empty Site [Support Only]
If required, Support can delete empty sites. This will remove all data for that site.
If data should be retained, the site should not be deleted.
Upon clicking “Delete Site”, Support Admins will be asked to confirm their actions.